Highgate Air is focused on helping you Experience Better.


Did you know you can use a Highgate Air online account to access a range of handy guides, 24/7 ordering, find out pricing or look at past orders and invoices?


Already a Highgate Air customer?

If you are already a Highgate Air customer, we have most likely already set up your account for you – all you need to do is reset your password!


In August 2019, we did the ‘hard work’ for our customers and set up online accounts for each business. If you haven’t yet accessed your account, you can do so by following the simple steps:


Click here, input your account email address (if you aren’t sure what your main email address is, you can either email  us at online@highgateair.com.au or call us directly on 1800 15 15 15) then hit “Reset My Password”. You will be using these details to log into your account moving forward.


Check for an email we sent to your inbox based on your Reset Password request. Click the link in the email and set your password.


Head to our website or download the Highgate Air app for Android or iOSand use your login to start benefiting from a range of features.


Not yet a Highgate Air customer?

If you are not currently a Highgate Air customer, please follow this link to register for your account and we will process your account request – this may involve a phone call from one of our air conditioning sales specialist. Please note that account processing typically takes 48 hours.



Why us a Highgate Air Online Account?

✔ 24/7 online ordering via our website or through our apps on the go

✔ Full view of pricing (RRP and your cost) and stock levels  

 ✔ Exclusive access to handy guides such as the Automotive A/C Parts Guide, Agriculture and Heavy Duty Parts Guides, VIN Parts Search, Hose Fitting and Gas Charge Guides

✔ Retrieve past orders and invoices

✔ Lodge a Return or Warranty Claim

Prefer a conversation or need help? Our sales team and tech experts are always here to help. Call us on 1800 15 15 15.